FAQ

A:

To request/recall an item that is on loan:

• Sign into myLibrary (available to UNSW staff and students only) using your zPass
• Search this item on SearchGateway to locate the item record.
• Click the ‘Get it’ link beneath the record/title.
• Click ‘Request’ (this appears beside ‘Request Options’).
• Select a 'Pickup location' as 'Academy Library, UNSW Canberra' and click the 'Request' button.
• If your submission is successful, a message 'Request placed' should show on screen.

You will receive a notification email when the item is available for you to collect from the Service Desk.