Q: I'm a new student and I can't access MyLibrary or other library resources


A:

Sometimes when this happens there is a hiccup with the IT system which is usually resolved by printing an ID card - this will trigger a data transfer into our Library system.

Please send an email request to helpdesk@adfa.edu.au with the following information:

  • Student number
  • Copy of a valid photo ID
  • Mailing address
  • Passport size photo

The JPEG file needs the following minimum specifications: 328 pixels wide x 370 pixels high in true colour.

email: helpdesk@adfa.edu.au

phone: (02) 5114 5678

 


Last Updated: Mar 08, 2023

related topics

Related Topics